G.O.A.T. Vault Cards gold ram emblemG.O.A.T. VAULTCARDS

Last Updated: August 14, 2026

Return, Refund & Shipping Policy

Fair, transparent policies built to protect every collector in the vault.

Authenticity & Inspection Guarantee

  • Every graded card is verified against the official registry of its grading company (PSA, BGS, SGC, or CGC) before listing and again before dispatch.
  • Raw cards undergo a detailed physical inspection by G.O.A.T. Vault experts for surface, edge, corner, and authenticity quality prior to sale.

Return & Refund Eligibility

  • Buyers have a 7-day inspection window from the date of delivery to request a return.
  • Returns are accepted ONLY if the card is counterfeit, damaged in transit, or does not match the listed cert or condition.
  • We do not accept returns for market price fluctuations, buyer's remorse, or change of mind.

How to Request a Return

  • Contact us at info@goatvaultcards.com with your order number and clear photos of the issue.
  • Our team will review the request and provide return instructions if approved.
  • Approved refunds are processed back to the original payment method via Stripe within 5–10 business days.

Shipping & Insurance

  • All cards ship in tamper-evident vault packaging designed to protect slabs and raw cards during transit.
  • Every shipment is fully insured and sent via express courier with signature confirmation required on delivery.
  • Shipping fees are calculated at checkout based on destination and order value.

Contact Us

  • For return requests, shipping questions, or policy clarifications, email us at info@goatvaultcards.com.
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